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Please allow 2-3 business days for order processing and fulfillment. You will receive a shipping confirmation email as soon as tracking information is available. For product launches, restocks, US holidays, and promotional periods, please allow up to 3-4 business days for order processing due to high order volume.

We are unable to edit the contents of orders and shipping methods after they have been placed. Customers have a one-hour window to request a cancellation or address edit. We will do our best to accommodate but there are no guarantees.

For our returns and exchanges policy, please click here.

For PRESS & MARKETING INQUIRIES, please contact marketing@thesleepytie.com

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