frequently asked questions

you asked, we answered

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Sleepy Tie® has a 14-day money back guarantee. If you are not 100% satisfied with an item you have purchased from our brand, you can return it within 14 days of delivery. Refund requests must be made within 14 days of delivery/notice of delivery. Please note: Sleepy Tie is not responsible for the costs of returns. 

Sleepy Tie is not responsible for lost orders due to an incorrect address provided by the customer. This includes but is not limited to the wrong apartment, wrong street address, street number, town etc. Please verify all information before completing your purchase.

Sleepy Tie® is made for hair that is 2-3 inches past shoulder length.

Yes, Sleepy Tie® is made for all hair types and textures. No matter the starting hair texture of your hair pre-blow out, whether it's extremely curly or sleek and straight, as long as you are doing a blow-out or styling your hair, Sleepy Tie® will work magic on your hair!

Sleepy Tie® was not created to protect and prolong natural curls. However, if you were to style your hair with a curling iron/wave maker and then use Sleepy Tie® while you sleep, you will have optimized results.

Sleepy Tie® is a handmade product that is made to stretch. Over time, your Sleepy Tie® will obtain wear. We recommend that you replace your Sleepy Tie® every 4-6 months.

We recommend that you wash your Sleepy Tie® on an as needed basis. To wash your Sleepy Tie® you can hand wash and air dry or machine wash and air dry. Do not place your Sleepy Tie® inside of the dryer.

No. Sleepy Tie® was designed to be used after a blow out or heat styling your hair. We cannot guarantee the results of using on wet or damp hair.

Sleepy Tie® ships in 3-5 business days.