Get in Touch

Please allow 2-3 business days for order processing and fulfillment. You will receive a shipping confirmation email as soon as tracking information is available.

For product launches, restocks, US holidays, and promotional periods, please allow up to 3-4 business days for order processing due to high order volume.

We are unable to edit the contents of orders and shipping methods after they have been placed. Customers have a one-hour window to request a cancellation or address edit. We will do our best to accommodate but there are no guarantees. For our returns and exchanges policy, please click here.

For press & marketing inquiries, please contact marketing@thesleepytie.com